Softline service support includes:
Optimal technical support
Resource technical support means providing the services, competences, and knowledge of Softline technical specialists to the client for a limited period of time. Customers can use this offer to:
Our support services can include case-by-case technical and consulting services.
Hardware support and maintenance: hardware technical support enables the reduction of emergency system outage due to prompt visits of high-qualified engineers that can replace faulty equipment.
Peripheral equipment technical support
Full spectrum of repair, scheduled and predictive maintenance works of any complexity for office equipment in order to ensure its uninterrupted operation.
The main benefit of Softline is multi-vendor technical support: we can solve cross-vendor issues without escalating them to manufacturers.
Softline delivers technical support for the products of the leading software manufacturers: