HaaS is essentially like leasing the network equipment, such as servers, which your business would otherwise likely have to purchase, and it includes a maintenance/support contract. Combined with a service level agreement (SLA) that covers all aspects of your technology needs — can alleviate a lot of hardware headaches and provide some big benefits.
Reduced capital expense
By not having to spend money upfront for your next hardware upgrade, HaaS has the financial benefit of converting a large capital expense into a more manageable operating expense. This can free up your cash flow and provide more working capital, which is critical to many organizations. A fixed monthly cost also makes technology expenses budgetable. HaaS removes the unpredictability factor involved with maintenance and upkeep.
Say goodbye to obsolescence
A HaaS solution includes not only repair or replacement of broken hardware, but also timely upgrades to state-of-the-art technology. This eliminates a great deal of the buyer angst which so often accompanies IT purchases.
HaaS is a great way to stay current with state-of-the-art technology specific to your industry and business goals and needs — from multifunction printers and copiers, to servers, computers, peripherals and more.
Better troubleshooting and maintenance
The proactive service model associated with HaaS delivers a high level of service integrity and operational reliability. Ongoing support and contact with an MSP is also a good way to ensure the best operating practices are used with your hardware.
With a HaaS solution, the equipment and service is included in the SLA. You can forget about the potential implications of equipment failure and system crashes right after a warranty expires.
HaaS has built in scalability. As your organization grows and changes, so do your technology needs. With HaaS you can integrate any number of new components, from one to many, all depending on your enterprise needs.
In consultation with your MSP, together you decide what equipment is right for you. If the opposite occurs and for some reason your business contracts, you can even scale down with a HaaS solution and not be stuck owning unneeded appliances.
With HaaS, it is easy upgrade to the latest hardware if it is necessary for security reasons. Or, your may need a better or bigger appliance as a component of your backup and disaster recovery plan. Whatever your network security needs, HaaS can be a key part of the solution.