Information block was created by Softline experts from Argentina with the assistance of specialists from the Chilean representative office. To visualize the progress in execution of requests for IT services, the corporate portal was integrated with Microsoft System Center Service Manager solution. Thanks to such integration, the bank employees can now see the progress in provision of internal IT services and workload of IT professionals, as well as verify compliance with SLA.
Bank of Chile
IT specialist, Bank of Chile
Migrating Microsoft Active Directory and Microsoft SQL Server to the cloud allowed the Onninen to consolidate their resources and cut down system maintenance expenses. Softline specialists migrated the whole server infrastructure: Active Directory catalog services, domain names services, file services, and SQL Server. St. Petersburg and Krasnodar divisions merged their resources in the cloud as a result.
Technical Support Lead, Onninen Company
Within the project, Softline specialists configured the ServiceNow modules in accordance with the client requirements. As a result, the IT department received access to this service. Logistics, planning, and customer service departments were the next to get it. Softline also performed system technical support and development after implementation.
Softline has successfully implemented a Microsoft System Center 2016 project in Constructora Meco, a leading Costa Rican construction company. As a result of the project, we has improved IT infrastructure management with prompt technical support.
VP of the Information Technologies, Carlsberg Group IT, Eastern Europe region
"With IoT, the devices expose the local network, then security counts so that the user is not afraid to connect the machines. Our migration to Windows 10 added value when it came to more efficient graphics and too when talking about security. Furthermore, the 10-year warranty of the system given by Microsoft is the certainty of market longevity."
R&D at MCS Kollmorgen
We opted for Canon and HP equipment, which completely meets the strict internal standards of the international hotel network. Workstations, office equipment, LCD panels and sound equipment had been delivered in due time so that the hotel was 100% ready by the opening date.
IT specialist Hilton Garden Inn Volgograd
Softline experts analyzed the IT infrastructure in each of the business units — 7 servers and 223 workstations in total — with Microsoft Assessment and Planning Toolkit. Besides basic Microsoft software true-up, the project included cybersecurity assessment in accordance with 20 main cyber threat protection criteria. Softline specialists suggested to optimize the Microsoft SQL Server usage due to migration of 1C database to Microsoft Azure.
Head of IT department of LLC "Bonduel-Kuban"
"We have received an IT infrastructure management tool that allows not only to control the state of IT services, but, in addition quickly makes necessary changes. It is very important for us to provide remote consulting on technical support requests within the shortest terms. Local mobile device management is another important product benefit: it simplifies maintenance using the tools built into device operating systems."
Encargado de Servidores y Redes
Softline experts used Microsoft Assessment and Planning Toolkit to analyze the client’s IT infrastructure comprising 250 workstations in the client’s branches in Russia and the CIS. Following the project results, they assessed that the SAM CyberSecurity maturity level of the client is high and the IT asset management level is rational. Softline recommended to implement Enterprise Mobility + Security (EMS) to process personal data and work with confidential information.
Director for Information Technologies ManpowerGroup Russia & CIS
Expressbank searched for the most effective document processing automation solution and decided to address Softline International — the largest software provider in our country. Softline helped us select the most suitable product — a popular electronic document workflow system named WSS Docs.
Head of the Administrative Division, Expressbank JSC
I have learned about Softline Education Center quite a long time ago, and I was very glad that it launched the ACCA courses. Before that time, I would have to fly to Moscow, and now I was able to attend them here, so I am genuinely happy with it. The courses conducted by Rafik Tagiev, a Softline Education Center trainer, completely met my expectations. The course was very interesting, the trainer answered all questions and shared his experience of working in a financial institution.