To process the requests of customers via the hotline in the Eastern Europe region, Baltika Breweries, a part of Carlsberg Group, used the ServiceNow IT service management automation system. Softline was the company responsible for the implementation and technical support of this system.
Softline has successfully completed the implementation of Internet Banking System in the Azerbaijani branch of VTB Bank. This office of VTB Bank offers a wide range of services, recognized in the international banking practice. Thus, it was decided to activate the remote banking service for its clients.
The automatization of all main business processes within document management is the result of the project for Global Energy Azerbaijan Ltd.
It was necessary to solve the difficulties with data arrangement, ensuring data security, reducing time spent on document management, and monitoring all main business processes. To find a solution to these issues , the company's management decided to implement the ECM (Enterprise Content Management) system, and, for this purpose, the WSS Docs electronic document management system (EDMS) was introduced.