Softline has implemented Electronic Document Management System for Expressbank. This system automates all core business processes in document and administrative workflows, which leads to a faster document approval and an improved task execution control.
Expressbank has been operating for 24 years. Its main strategy is to be transformed into a leading bank, distinguished by the quality of service, with wide sales network in the country, to provide services for business communities and the population, and to be in the top five banks of Azerbaijan. The bank needed to provide the employees with necessary tools for collaborative work. Moreover, the existing document management had to be improved as well. The EDMS implementation was the obvious solution to these problems, and the WSS Docs platform was chosen.
First of all, it was necessary to plan the solution architecture according to the client's requirements and to work out the schedule. After that, the solution was deployed and configured for the bank general department employees. Finally, the system availability was checked. The system recovery environment was also created and tested. Afterwards, Softline specialists successfully commissioned the system for commercial operation.
The integration of EDMS into the banking activities of Expressbank has allowed to
- simplify access to data for the bank employees;
- restrict access to the documents;
- organize multi-user work with the documents;
- automate the bank records management;
- to localize into the Azerbaijani language;
- to automate the process of loans granting approval;
- to ensure a fast and convenient search for documents and data.
Expressbank searched for the most effective document processing automation solution and decided to address Softline International — the largest software provider in our country. Softline helped us select the most suitable product — a popular electronic document workflow system named WSS Docs.
AMEC expresses its gratitude to the Softline Training Center for conducting the 2013 AutoCAD training courses. The employees who passed the training noted the high qualification of the teacher Ilgar Akhundov. During the training, the experience and wishes of each participant were taken into account and practical tasks were offered. We look forward to further cooperation.
I liked very much how Softline Education Center trainers conducted the courses. I felt that the trainer had not only solid theoretical knowledge but also knew well the practical side of the program. I would like to thank the Softline team for productive work and high quality of training.
We chose Softline Education Center as our education service provider because it met all our requirements to the quality of training and service. The Center has managers that can promptly help selecting the most suitable and useful course from a wide range of options, very good training class equipment, and, of course, high-qualified trainers. Another advantage of this Education Center is its flawless reputation.
Delta Group would like to thank Softline Education Center for conducting advanced AutoCAD professional training in 2013. The employees that passed the training noted the high qualification of their trainer. The course program took into account the experience and preferences of all participants and included practical tasks. We hope that our cooperation continues.
We consider Softline to be one of the most competent IT service providers on our market, and the works performed by the partners’ specialists under the Microsoft Enterprise Agreement (EA) for Microsoft software delivery prove it again. Both the software components and the contract terms completely meet the strategic goals of our company.
I would like to state that, in my opinion, I have a long-standing experience of working with Softline. What was the field of our partnership? Courses and trainings for me and my employees, software ordering and purchasing, requesting assistance and consulting of high-qualified IT staff to solve more or less important problems. The quality of service in all fields is beyond all praise, and the prices are reasonable. There is also one thing money can’t buy — pleasant and warm communication with a team of IT professionals.
The ITIL Foundation training course that I attended was led by Sinan Aliev, an ITIL Expert. I would like to thank him for the capability to vividly explain this rather sophisticated and very extensive subject. During the course, we felt as if we were at a tea meeting of old friends discussing their everyday living.
The employees of our bank attended the courses “Oracle Database 11g Administration. Part 1” and “Oracle Database 11g Administration. Part 1”. At these trainings, they received necessary experience and knowledge that improved their database administration skills. The course quality is worthy of special mention: the trainers were real professionals.
AtaBank would like to express its gratitude to Softline Education Center for organizing a course for the bank employees. Advanced professional training is an important component in any business. Personnel training should inspire the employees to continue their professional growth and achieve new goals. It is especially pleasant when training courses are easy and interesting — and Softline courses never fail to meet our expectations. We have been working with Softline since 2007, and we would like to thank you for cooperation and understanding.