Technical Support, IT Outsourcing, and Outstaffing
Technical support by Softline includes:
IT outsourcing means complete or partial delegation of IT infrastructure support, maintenance, and upgrade duties to a specialized company.
IT outstaffing comprises moving a part of IT personnel or the entire IT department out of the clients’ staff — these specialists are employed by a third-party company.
IT outsourcing means partial or complete delegation of the task of IT infrastructure support, maintenance or upgrade to a specialized company.
Oustaffing means transferring a part of IT employees or the entire IT service out of the corporate staff.
Правила предоставления технической поддержки первого уровня.