Business Solutions

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Main Solutions Business Solutions

Though Softline specializes in information technologies, we are also aware of business needs and objectives. They include reducing costs and increasing sales, establishing relationships with clients and improving quality of products and services.

We help clients choose and implement the right solution based on business needs taking into consideration the necessary organizational measures to achieve the desired result.

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Бизнес-аналитика (BI)
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Electronic Document Management and Business Process Automation

Electronic document management systems (EDMS) ensure the document flow from the moment of their creation or receipt until completion or dispatch.
Electronic Archives

Electronic archive of documents is a system of document storage in electronic format.
Stream Input of Documents and Data

Softline company specialists implement electronic archive building projects, as well as projects on implementation of documents scanning and recognition system.
Portal Solutions

Corporate portals enables solutions of many tasks.
Business Intelligence (BI) Systems

Softline company offers introduction of BI-systems on platforms from the world's leading manufacturers.
Project Management

We offer specialized information systems that support the entire life cycle of a project.

We accomplished over 2000 projects

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accomplished projects

Softline has implemented Electronic Document Management System for Expressbank. This system automates all core business processes in document and administrative workflows, which leads to a faster document approval and an improved task execution control.

To process the requests of customers via the hotline in the Eastern Europe region, Baltika Breweries, a part of Carlsberg Group, used the ServiceNow IT service management automation system. Softline was the company responsible for the implementation and technical support of this system.

The launch of a Microsoft SharePoint-based system has considerably simplified the complex non-linear process of approval of various types of contracts. With this system, it has become easier to find bottlenecks and correctly redistribute the tasks between employees. The document approval process has become more transparent and manageable.

Softline has successfully completed the implementation of Internet Banking System in the Azerbaijani branch of VTB Bank. This office of VTB Bank offers a wide range of services, recognized in the international banking practice. Thus, it was decided to activate the remote banking service for its clients.

The automatization of all main business processes within document management is the result of the project for Global Energy Azerbaijan Ltd. It was necessary to solve the difficulties with data arrangement, ensuring data security, reducing time spent on document management, and monitoring all main business processes. To find a solution to these issues , the company's management decided to implement the ECM (Enterprise Content Management) system, and, for this purpose, the WSS Docs electronic document management system (EDMS) was introduced.

Softline has implemented a new CRM system for the client, and now all sales-related data is collected and processed in Salesforce. The solution is very flexible, so it’s unnecessary to adapt corporate workflows to the system: the processes can be customized according to the client demands.

Softline has implemented a comprehensive Electronic Document Management System in SOCAR (Georgia). As a result, the client has received a unified information environment that supports the entire document lifecycle.

All key business workflows in document management, such as warehousing, purchase order management, and supply transportation, have been automated during the project.

Implemented with joint efforts of Softline specialists from Argentina and Chile, a new service in the portal of the Bank of Chile helps employees using IT services.

Our customer MCS Kollmorgen leveraged always-on connectivity of industrial machine controllers installed in their machinery to control equipment at any time and optimize technicians’ visits on site. Procewssing and stroring data at Microsoft Azure the client manages to have a full history of the industrial machinery that they operate throughout Brazil.

Softline has successfully implemented a Microsoft System Center 2016 project in Constructora Meco, a leading Costa Rican construction company. As a result of the project, the client has improved IT infrastructure management with prompt technical support.

Softline announces the completion of the implementation of Office 365 in the International Bank of Azerbaijan. As a result, the customer optimized its IT infrastructure and built a solid foundation for an effective collaboration of employees.

Hilton Garden Inn is a brand of Hilton, one of the largest hotel chains with over 5,000 hotels in 103 countries and regions. When the client was opening a new hotel in Volgograd, it was necessary to deliver the equipment meeting the corporate standards to all rooms, conference halls, and for all employees.

Onninen is an industrial equipment supplier working with production and construction companies. It employs more than 3.000 people in 8 countries. Onninen found itself needing its IT systems restructured as a result of organizational changes to its Russian business division. It was important to enable continuous operation of their services and business processes. The management ordered migration of a part of corporate IT resources to the cloud.

The Russian branch of Bonduelle has a geographically-distributed infrastructure with plants in Krasnodar region and office in Moscow. Before the project, each business unit independently bought necessary Microsoft licenses following the Open License model. The SAM project became a necessity because the company wanted to assess the existing software contracts and choose a more flexible licensing model.

Softline has signed the Microsoft Enterprise Agreement with Azerbaycan Senaye Bankı in Azerbaijan .This three-year agreement licenses the software, optimizes the IT infrastructure and considerably reduces the IT costs for the bank.

ManpowerGroup Russia & CIS provides workforce management solutions and services. The IT Department of the company needed to make an infrastructure audit, reveal the potential data security risks, and assess the correctness of IT asset management.

We are trusted by our customers and partners

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Within the project, Softline specialists configured the ServiceNow modules in accordance with the client requirements. As a result, the IT department received access to this service. Logistics, planning, and customer service departments were the next to get it. Softline also performed system technical support and development after implementation.
Softline has successfully implemented a Microsoft System Center 2016 project in Constructora Meco, a leading Costa Rican construction company. As a result of the project, we has improved IT infrastructure management with prompt technical support.

Hermann Epstein, VP of the Information Technologies, Carlsberg Group IT, Eastern Europe region

"With IoT, the devices expose the local network, then security counts so that the user is not afraid to connect the machines. Our migration to Windows 10 added value when it came to more efficient graphics and too when talking about security. Furthermore, the 10-year warranty of the system given by Microsoft is the certainty of market longevity."

Edson Casagrande, R&D at MCS Kollmorgen

Softline experts used Microsoft Assessment and Planning Toolkit to analyze the client’s IT infrastructure comprising 250 workstations in the client’s branches in Russia and the CIS. Following the project results, they assessed that the SAM CyberSecurity maturity level of the client is high and the IT asset management level is rational. Softline recommended to implement Enterprise Mobility + Security (EMS) to process personal data and work with confidential information.

Andrey Yudkin, Director for Information Technologies ManpowerGroup Russia & CIS

The most important task of the Bank’s information security service is to build an effective security system protecting the corporate information resources and compliant with the international security standards. In their work, Softline employees follow a comprehensive approach to task resolution and prove their proficiency, which fully meets our requirements.

Farid Zeynalov, Head of IT Division, Bank Standard

Implementation of a project management system powered by Microsoft Project is an important stage of our company development. We received a management tool that enables both the control of the project progress and proactive change management to maintain the quality of service. We would like to thank Softline for the high quality of service and wish you every success!

Samir Abbasguliev, Business Development Manager, Windstop

I am completely content with the quality of courses. The trainer was very friendly and positive: he was on the same wave with us, provided comprehensive answers to our questions, and listening to him was very interesting. I would be glad to attend more CIMA courses in Softline Education Center, and I would like to see Rafik Tagiev as a trainer again.

Emin Khudiev, Statoil Azerbaijan

I liked very much how Softline Education Center trainers conducted the courses. I felt that the trainer had not only solid theoretical knowledge but also knew well the practical side of the program. I would like to thank the Softline team for productive work and high quality of training.

Ulvia Ragimova, Azercredit company

The course completely met our requirements to the quality of training and service; all the key subjects have been explained in sufficient detail. We have received thorough answers to all questions that we asked. We like Softline Education Center for competent and client-oriented managers, very good training class equipment, and, of course, high-qualified trainers. My special thanks go to Egor Kotov, a trainer, for his attentiveness, proficiency, and personal approach. We are looking forward to continue learning at Softline Education Center.

Eshgin Mamedov, Head of the IT Division, Customs Committee of Azerbaijan Republic

Delta Group would like to thank Softline Education Center for conducting advanced AutoCAD professional training in 2013. The employees that passed the training noted the high qualification of their trainer. The course program took into account the experience and preferences of all participants and included practical tasks. We hope that our cooperation continues.

Elnur Mamedov, CEO, Delta Group