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CRM and ERP with Microsoft Dynamics

Break down the silos between your business processes and applications with Microsoft Dynamics 365—intelligent cloud applications that connect data across sources, drive intelligent decisions and outcomes, and transform your processes from end to end.

Microsoft Dynamics 365 for Sales

Turn relationships into revenue. Go beyond sales management software by bringing digital intelligence into each deal to better predict your customer’s needs—and deliver the personal attention that builds relationships and revenue.

Microsoft Dynamics 365 for Customer Service

Earn customers for life. Improve customer service through a single, unified experience that delivers end-to-end service across every channel—earning customer loyalty and empowering agents.

Microsoft Dynamics 365 for Operations

Drive big growth for big business. Make data-driven decisions with a complete set of enterprise resource planning (ERP) tools to provide global visibility, scalability, and digital intelligence.

Microsoft Dynamics 365 for Field Service

Master the service call. Increase customer satisfaction with intelligent scheduling, native mobile support, and remote asset monitoring to help you get the job done right the first time.

Microsoft Dynamics 365 for Project Service Automation

Profit from your projects. Run your project-based business more productively by bringing people, processes, and automation technology together through a unified experience.

Microsoft Dynamics 365 for Marketing

Unify sales and marketing to connect customer experiences. Bring your marketing content, data, and processes together with Dynamics 365 and Adobe Marketing Cloud—to deliver engaging customer experiences across all touchpoints.

Microsoft Dynamics 365 for Financials

Order, sell, invoice, and report—from day one. Grow your small to medium-sized business by connecting people and processes with a single system that has intelligence built in—making financial management, sales, service, and operations easier.

Microsoft Dynamics 365 for Customer Insights

Deliver a personalized experience. Better understand and engage with customers by giving employees the relevant insights they need from intelligent customer analytics.

CRM by Softline

  • Development and implementation of CRM systems customized for the unique client needs.
  • Integration with third-party software (Microsoft system software, contact and call centers, websites, automated banking and scoring systems, accounting, inventory management systems, and other applications).
  • Training technical staff and office employees.
  • Consulting and technical support.